Last Updated: 07/04/2025
Welcome to Kaji Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.kajishop.com and all purchases made through it. By accessing or using our services, you agree to comply with these terms.
1. Eligibility
- You must be at least 18 years old or have parental consent to use this site.
- By placing an order, you confirm that all provided information (e.g., address, payment details) is accurate and complete.
2. Account Registration
- You may need to create an account to place orders.
- You are responsible for maintaining confidentiality of your login details.
- Notify us immediately of any unauthorized account activity.
3. Pricing & Payment
- All prices are in Bangladeshi Taka (BDT) and inclusive of applicable VAT/taxes.
- We accept:
- Mobile payments (bKash, Nagad, Rocket)
- Cards (Visa/Mastercard via SSLCommerz)
- Cash on Delivery (COD)
- Prices may change without notice, but confirmed orders will be honored.
4. Ordering & Delivery
- Order Confirmation: You’ll receive an SMS/email once your order is placed.
- Delivery Time: Typically 1–5 business days (Dhaka) or 2–7 days (outside Dhaka), depending on courier availability.
- Shipping Partners: Pathao, RedX, SteadFast or others.
- Delivery Issues: Contact us within 24 hours for missing/damaged items.
5. Returns & Refunds
- Unopened/unused items may be returned within 7 days of delivery.
- Defective/wrong items: Contact us within 48 hours for replacement/refund.
- Refund Method: Original payment mode (or store credit, if COD).
- Non-returnable: Underwear, personalized items, and sale products (unless defective).
6. User Responsibilities
- Do not use this site for illegal purposes or fraud.
- Do not upload harmful content (viruses, spam, etc.).
- Violations may result in account suspension or legal action.
7. Intellectual Property
- All website content (logos, designs, text) is owned by Kaji Shop.
- Unauthorized use/copying is prohibited.
8. Limitation of Liability
- We are not liable for:
- Delays due to courier issues, strikes, or natural disasters.
- Minor color/size variations in product images.
- Indirect damages (e.g., lost profits).
9. Governing Law
- These terms are governed by the laws of Bangladesh.
- Disputes will be resolved in Bangladeshi courts.
10. Changes to Terms
- We may update these terms periodically. Check the “Last Updated” date.
11. Contact Us
For questions or complaints:
Email: jubayerahmed0133@gmail.com
Phone: +880 1326-880167 (10 AM–8 PM)
Address: Jatrabari, Dhaka, Bangladesh